Contract Management
Silvatel has extensive experience in managing the implementation of Supplier and Customer contracts including the drafting and negotiation of contracts with the emphasis on finding solutions to complete the contract quickly and efficiently while advising clients on how to minimise any risks.
Customer Management
Effective customer management enhances the relationship with customers by anticipating problems and resolving issues before they become serious. Overdue payments are often systematic of some underlying problem with the project or the customer relationship. Silvatel can provide an independent review of problem contracts or projects and provide key actions or services to remedy the issue.
Project Management
Silvatel has extensive experience in supplying staff to manage large projects. The Silvatel approach is to ensure customer satisfaction whilst managing the project within an agreed timeframe and budget. Ensuring the project is correctly scoped and meets the customer’s expectations is the key to completing successful projects.
Business Development
Silvatel can provide expertise to develop and win business in new markets and help establish the business case for expansion into new regions. Silvatel builds relationships using a consultative selling approach to find solutions for operators which increase revenues and reduce OPEX costs
Bid Management
Silvatel can provide Bid Management support to organise the production of professional Proposals in response to Tenders. We can provide the resources to meet tight deadlines and enhance companies’ chances of winning new profitable business, by ensuring the solution, risks and margins are clearly understood, and hence enable successful sales to be quickly transformed into successful projects.